(Again depends on your terminal) You could get a high $$ bid assigned route immediately after hire. You fill gaps in freight deployment. You can make all of the excuses you want but SAIA is a terrible company!!! New Shipments. They should of had the driver call you with a more approximate time (I know I do that). Also, a lot of linehaul hustlers will take up the weekend work by working until saturday, or starting their workweek on a sunday, so you might be working mon-fri most of the time. New Year’s Eve: Does DHL Deliver on New Year’s Day? As far as being told a specific window of time your delivery would arrive is not something we generally do. Never doing business with SAIA again. Estes Express Lines closes on several days during the year to observe major holidays. Some of the warehouse equipment was really junky. No, DHL does not deliver on New Year’s Day since it is a holiday for DHL. Schedule a pickup date, time, and location and Saia will take care of the rest. This window is usually 4hrs. On occasion they may force the lowest seniority system driver to work but its extremely rare. No "I'm sorry for the mix up" or any thing they did ask "Are you refusing your delivery?" I worked line haul and a lot of the local guys wished they were line haul. Also, you could have given the terminal a call the day of your delivery to confirm. for delivery on Monday, Jan. 4 (except those processed and labeled for delivery on Saturday, Jan. 2). They do not delivery on weekends or holidays. Class A CDL Dedicated OTR Drivers - Earn $80,000+ per year! Now I have to pay people for the weekend install that we have no supplies for, thanks SAIA. I have been in the business 40 years and this is by far the best place I've ever worked. You gain vacation in order to schedule after January 1 following your hire date in which you can borrow against, but you have to pay it back in your final check if you do not stay your entire first year. I ask her why didn’t someone call me and informed me about this? I talked with customer service and they assured me it would be delivered last Friday by 4pm....NO SHOW. They try to keep you within your region and get you home daily thats a bonus. Check with your local service center for location-specific hours of operation. Cons CDL-A TEAM Drivers - $.57 CPM Per Driver! The estimated transit time will display, along with your estimated pickup and delivery dates. Share. Review #172565 is a subjective opinion of it's stressful, physical at times. Last delivery is often on the tail, first is often in the nose. You will be on the extra board, do not expect to be home every night, more than likely every 5-7 days. 54. They paid my holiday pay and for 3 months a stipend to keep my head above water. You can try to reach review author by writing a comment to the review or try one of our business solutions. 25 yrs. You go where your needed, whenever your needed. For new drivers this rule doesn't apply they give ya a month or two to learn the system get faster at building and breaking sets. … Thousands of styles across Dresses, Tops, Swimwear, Jeans, Jackets, Skirts, Shoes and Accessories! Dissatisfied Customer. It was printed right on the receipt and when I called them it was like "OH well, we can send it back and send another truck in maybe 3-4 days! I just requested to the shipper to never use Saia again. New trucks & trailer's making its way into the fleet daily, definitely improving in my short time. If you wish that your prior post be removed, submit a notarized letter. Also the line haul is based on a bid/seniority system. Was this review helpful? Website not working, can't contact them during weekends at all. Saia LTL Freight. Managing appointment windows can be difficult with poor loading practices. My daughter received a call around 10:05 am on 11/23 from the driver stating that he was at the entrance to the subdivision and he was afraid to drive his truck into the subdivision because he had a no place to turn around, Saia motor freight customer service rep. called me on Nov. 29 around 3pm to set up another delivery time for my order to be delivered (1 week later). Does DHL Deliver on New Year’s Eve? Its fast paced, high pressure, tight delivery windows. Paid every week. Explore Managing Business Deliveries; Shipping. You won’t get any package in the days given above. No email or phone call was made to me to advise that delivery failed Tracking the package it said 'available for collection' but didn't say how or where! Saia could be a great company, but they don't give some Terminals the tools they need to be successful and grow! LTL is not one of them. After only 5 months I had a medical emergency and Saia kept me on with paid benefits for 6 months until I could return to work. Response to SAIA driver ( You may have not contacted Saia, but someone from a logistics company on behalf of the shipper may have called and set up an appointment without your knowledge.) DHL office locations are closed during holidays and mail and package delivery may be delayed or unavailable. During holiday season, due to extremely high volume, it may take up to 2 to 9 business days to process orders. I will never leave here. No! Not sure if your shipment will arrive before the holiday? Very little detention time If so its generally 15 - 20min. Pissed customer. To learn more about the ways to appreciate the reviewer please visit They ruined a shipment and will not even talk to us about the claim. Explore Managing Home Deliveries; UPS My Choice for Business. Arrange to have your LTL freight shipment picked up by Saia UPS. Happiness rating is 54 out of 100. Dedicated Lanes! Guaranteed emergency delivery service with Fast Track; Protect From Freezing service with Heat Track; Benefits: Your shipments arrive when you need them, in good condition and from a professional and courteous driver because of our reliable 97% on-time service and industry leading claims prevention ratio of .55%. What a Mess!!!!!!!!! It will not pick up and deliver packages on this day. This was the 3rd damaged shipment in a row and we will never use you again... You may have not contacted Saia, but someone from a logistics company on behalf of the shipper may have called and set up an appointment without your knowledge. I have been dealing with these guys for 3 Months and have gotten the run around from day one. spilled haz-mat just pushed off to the side.if you frt is damaged they will restack it with the damages on the inside or take it off and say it's a SLC call your shipper if your short. Report. The poor driver had to unload by hand every piece which most were smashed, gouged, punctured, dragged, etc. Dont waste your time, SAIA is a big joke. I have already taken 3 partial days off of work, and still haven't received the furniture that I was supposed to get over a week ago. UPS 3 Day Select packages picked up today will be scheduled for delivery on Wednesday, Jan. 6. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Problems here with Saia too. I will not go into details because I'm getting a Lawyer. No I want it now on the second day I took off work. Good benefits & good pay. Equipment is ok & getting better. Delivery was scheduled for 0800, at 5:00pm I called to check on shipment and found it was returned to terminal saying we were closed. Linehaul is mostly long overnight hours 8pm - 12am start times. They ask alot of you here! No pickup and delivery will take place on this day. The easy-open dome includes the counterbalanced Air Lift Hinge and element-proof, ultra-precise Kontrol Tower top vent, while the large cooking surface underneath is crafted from commercial-grade 304 stainless steel. Their benefits are really good. Great Comment! I'm done with these guys forever. My yard isn't union though. Copy link. They paid good but be careful you don't mess up, they will fire you in a heartbeat! THEY JUST DONT CARE! Starting as a new driver. We deliver 1000's of shipments everyday, without problems. Would You Like to Convert It Into Review? For guaranteed delivery on a holiday or any day, use YRC Freight Time-Critical® service. Wasted two days waiting for delivery, had people scheduled to help assemble the boat lift the weekend it was promised TWICE and did not arrive, again, wasted time and effort. 3.2 out of 5 stars. I only used the company directly twice and realized it was a mistake the second time. ( that is all bull ***) every terminal has appointment clerks. Guaranteed delivery by 10:30 a.m., 12 p.m. or the end of the day, depending on the destination, with delivery by 12 p.m. or 1:30 p.m. on Saturdays. You can use our Shipment Tracing tool to find out! At Reddaway I don't get paid when I sit unless a guy is late on a meet turn. They paid for sitting, breakdowns and mileage. I was always getting called out on sunday nights also. If consistently late dispatching or arriving you will get flagged and weeded out very quickly. We are processing your message. Overall its what you make of it. You have to hustle in LTL. Plan with company match and immediate vesting, Pay up to $.59cpm with one year of OTR or Linehaul experience. Working conditions, Equipment, Routes everything comes down to the terminal you work at reading thru these LTL boards you will notice this theme quickly. The more freight THE DRIVERS deliver and pick up the more money WE ALL MAKE! Some freight moves on weekends, its usually gobbled up by volunteers. Review LTL holiday closings. Choose a delivery option for your Large Parcel item at checkout Available delivery methods vary by item; all service options will be displayed in the shopping cart. Find 535 questions and answers about working at Saia LTL Freight. That is a fact. I just got hired on as a local city driver out of Lexington, KY and am training in Cincinnati for the week. (Depending on the terminal, this varies) Weekends are generally off. You will be automatically registered on our site. The people in the terminals are nice and so most company drivers. Class A CDL Dedicated OTR Drivers - New Equipment! The next date and time we agreed on was 11/30, between 12-4pm, I waited all day for the delivery and around 5pm, I called the Saia motor freight customer service rep and ask what was going on with my order, she look into the system and told me that they cancel the order because they had to reload the order onto a smaller truck. Available in all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii. Tweet. They have work for you, but its not the same thing and you could cover for other drivers taking vacation or calling out until you gain enough seniority to bid on a route that is consistent. If you want your response Saia is an American trucking company, or a less than truckload (LTL) trucking company, that originated in Houma, Louisiana in 1924. If they do not have enough volenteers to cover weekend runs then they will put a system driver on the run. That does happen quite a bit unfortunately. Or you may start off as a System Driver till a spot opens. Inability of the consignee to pay for all charges due at the time of delivery if the consignee does not have established credit with Saia. Private messages do not impact your company rating. I had to email RR Donnelley in USA to try to find out where the package was. My items I need have been driving around on a truck for almost a week. Enter the deliver by date, and then press Calculate. I understand what it is to be a consumer, and have expectations. These guys are "CROOKS" from the top down! Saia pays us this well for a reason. long hours. The Kamado Joe Classic II features a thick-walled, heat-resistant shell that locks in smoke and moisture at any temperature.